Modern Slavery Statement

Modern Slavery and Human Trafficking Statement

This Modern Slavery Statement sets out the steps Ilford Carpet Cleaning has taken and is committed to taking to prevent modern slavery and human trafficking within our business operations and supply chains. We recognise our responsibility to uphold the highest ethical standards and to protect the rights and dignity of all individuals who work for or with us.

Our Business and Supply Chains

Ilford Carpet Cleaning provides professional carpet and upholstery cleaning services to residential and commercial customers. Our operations are supported by a network of suppliers and subcontractors who provide cleaning products, equipment, maintenance services, and ancillary support. We acknowledge that risks of modern slavery can exist at different levels of the supply chain, particularly in the sourcing and manufacture of goods, and we are committed to identifying and reducing these risks.

Zero-Tolerance Policy

We maintain a clear zero-tolerance approach to modern slavery, human trafficking, forced labour, child labour, and all forms of exploitation. This stance applies to every part of our business and to all third parties that work with us. We expect everyone associated with Ilford Carpet Cleaning, including employees, agency staff, contractors, and suppliers, to act with integrity and in line with our ethical standards.

Any indication of modern slavery within our operations or supply chains is treated as a serious breach of our values and contractual requirements. Where credible concerns are raised, we will take prompt action, which may include suspending or terminating relationships with individuals or organisations that fail to uphold our standards.

Supplier Standards and Audits

We are committed to working only with suppliers and subcontractors who share our commitment to preventing modern slavery. Our supplier onboarding process includes clear expectations regarding labour rights, working conditions, and compliance with relevant laws and regulations. We seek assurances from key suppliers that they have their own policies and procedures in place to combat modern slavery.

We conduct proportionate checks and, where appropriate, audits of higher-risk suppliers. These audits may include requesting documentation, reviewing employment practices, and assessing procurement routes for goods such as cleaning chemicals, tools, and uniforms. If gaps or risks are identified, we work with suppliers to address them within a clear timeframe. Failure to engage or make improvements may result in ending the business relationship.

Training and Awareness

Ilford Carpet Cleaning promotes awareness of modern slavery risks throughout the organisation. Managers and staff with responsibility for procurement, supplier management, and recruitment are provided with guidance on recognising indicators of exploitation and escalating concerns. We encourage open discussion about ethical sourcing and ensure that our values are reflected in daily decision-making.

Reporting Channels and Whistleblowing

We are committed to creating a culture in which concerns about modern slavery can be raised safely and without fear of retaliation. Employees, contractors, suppliers, and other stakeholders are encouraged to report any suspicion of modern slavery, human trafficking, or unethical labour practices connected to our business or supply chains.

Concerns can be raised directly with management through internal reporting channels or by following our whistleblowing procedures. Reports may be made confidentially, and all allegations will be taken seriously, reviewed promptly, and investigated where appropriate. We will cooperate fully with law enforcement and relevant authorities when modern slavery is suspected.

Continuous Improvement and Annual Review

Our approach to tackling modern slavery is subject to continuous improvement. We regularly review our policies, procedures, and supplier engagement to strengthen our safeguards and adapt to evolving risks and best practices.

This Modern Slavery Statement is reviewed annually by the leadership of Ilford Carpet Cleaning. As part of the review, we assess the effectiveness of our actions, consider feedback from staff and stakeholders, and identify further steps to enhance our due diligence and risk management processes.

This statement reflects Ilford Carpet Cleaning’s ongoing commitment to conduct business responsibly, to respect human rights, and to play our part in eradicating modern slavery and human trafficking in all their forms.